Shippings and returns.Shipping and return of a lot of gifts The delivery time varies according to the stock of the article, the average delivery time is 72 hours, as it carries with it a process of editing, composition, printing and processing, if the order is made on Saturday , Sunday and / or public holidays, the delivery period will start counting from the first business day.

All orders must be paid to proceed with their shipment.

The transport company used by can not guarantee the delivery time of the shipments. The amount of shipping costs varies depending on the area indicated, however you can track the shipment in the order history, logging on to, by email at or on our phone Of customer service 619 506 722 in our business hours.

* We do not ship to ceuta, melilla and the countries out of the list.

Order Tracking




Transportation Incidents.
Any incidents detected in the reception of the shipment, whether for missing merchandise or for being damaged / struck must be communicated to Shipments and Returns info @ unmontonderegalos within a maximum period of 24 hours after receipt, otherwise nor The Carrier will take care of it.

Returns & Exchanges:



For, the most important thing is that you are completely satisfied with any of our items. If you are not TOTALLY satisfied, you can easily return the item within 7 days after the date of shipment, exercising your legal right of withdrawal, except for the Litter that for reasons of hygiene will not be returned if it has been opened and manipulated.


- Guarantee, All the products offered in the site have a 1 year guarantee from the order confirmation.

In the event that the client detects an anomaly in the same it may opt for repair or replacement provided that this assumption is not disproportionate to

In the event that the product presents any anomaly will bear all the costs of return and repair of the product.

In the event that we are faced with a fact that does not cover the warranty for manipulated products, misuse or defects caused to the operation of others, the customer will bear all costs of return, transportation and the warranty will be exempt.

For any return on WARRANTY, please send a mail to with the following information:

Product reference
Original order number where the purchase was made (Always the confirmation via email).
Our department will inform you of the procedure to follow.

- will be responsible for all shipping costs for any changes produced by an error in shipping.

- The buyer will bear all shipping and return costs in any other case (final product return)

If you decide to reject your purchase made on once the package arrives, you will have to be responsible for the original shipping costs, any customs duties or taxes applied to your order as well as the cost of sending the package back to our offices . This amount will be deducted from the amount to be returned from your order. We are required by law to declare the exact value of the contents of the package and we can not alter it in any way.

It is necessary that the product has not been used and keep its original seal or packaging intact. Packagings in which any type of sticker, adhesive paper or similar has been adhered by the buyer will not be accepted.